Cancellation & Refund Policy

At WebVerse Tech, we are committed to providing premium engineering, full-stack architectures, and AI automations. Because our deliverables consist of custom software development and consulting services, our cancellation and refund policies are structured to reflect these digital service workflows.

1. Cancellation Period

You can request a cancellation of your service order within 48 hours of invoice payment, provided that project discovery mapping, design wireframes, or code repository initialization has not yet commenced.

2. Eligible Refund Cases

Refund requests will be reviewed and approved within a 7-day window for the following cases:

• Payment done by mistake or duplicate transaction charges.
• Project work has not been initiated by WebVerse Tech within 48 hours of payment confirmation.
• WebVerse Tech fails to deliver agreed project scope or milestone beyond 14 business days of agreed deadline without mutual extension.

3. Non-Refundable Cases

Refunds will not be issued under the following circumstances:

• Client requests cancellation after initial wireframes, code repository, or milestone design deliverables have been handed over/approved.
• Delays caused due to late response, missing content, API keys, or credentials from the client's side.
• Third-party costs already incurred on behalf of the client (e.g., Domain registration, VPS servers, Paid APIs, Third-party licenses).

4. Refund Request Process

Eligible refund requests must be sent to support email within 7 days of transaction. Approved refunds will be processed back to the original source payment method (Bank/UPI/Card via Cashfree) within 5 to 7 business days.

5. Contact Us

To initiate a cancellation request or check the status of an ongoing refund process, please contact us at: